Shipping

Shipping is $10 flat rate anywhere in Canada. Orders are sent out within 2 days. Estimated delivery is 2–7 business days after dispatch.

Return & Refund Policy

Unopened, sealed fragrance oils in their original packaging may be returned by mail within 30 days of delivery. Contact [email protected] for return instructions before sending your order. Customers pay return postage. There is no restocking fee. Opened or used oils cannot be returned or exchanged. Eligible returns are refunded; exchanges are not offered.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at [email protected] and we’ll make it right with a replacement or refund.

Orders may also be refunded if they are cancelled before they have shipped.

Original shipping charges are non-refundable, unless the return is due to an error on our part.

Approved refunds will be issued to the original method of payment and may take 5–10 business days to appear, depending on your financial institution.

For any questions about your order, contact us at [email protected].